Areas we serve.
One office in Riverview, six counties around Tampa Bay, and a phone call away for owners elsewhere in Florida.
Hablamos español. Every county we serve is reached from one office, in Riverview.
Start your free review.
No obligation to hire us. We reply within one business day.
Do not wait to report damage or meet a policy deadline.
If anyone is in immediate danger, call 911 first. Care Claims handles insurance claims, not emergency response.
One office, six counties
Care Claims has one office, in Riverview, Hillsborough County. From there we represent policyholders in Hillsborough, Pinellas, Pasco, Manatee, Polk and Sarasota counties, and each county page below has its own storm records, permit offices and local details.
We do not sell insurance, make repairs or give legal advice. Our work is reading your policy, documenting the damage, and preparing and presenting the claim to your insurer. The first review is free, and fees are set in a written agreement before any work begins.
Counties we serve
Hillsborough County
Our home county, where the Riverview office sits. Helene set a new water level record at the East Bay gauge, and Irma pushed the Alafia River over flood stage.
Pinellas County
Older homes, with a median year built of 1974, and condos on 27% of residential parcels in the property appraiser's records.
Pasco County
From Wesley Chapel to New Port Richey, with commercial and sinkhole questions, Anclote River flood records and a county lookup for substantial damage letters.
Manatee County
Helene broke the Port Manatee water level record set during Idalia in 2023, and 36% of homes in the county date from 2010 or later.
Polk County
Wind and rain claims rather than surge: EF2 tornadoes in 2017 and 2019, Milton's one-day rainfall record at Lakeland-Linder, and mobile homes on 11% of parcels.
Sarasota County
Milton made landfall on Siesta Key in 2024, and Ian's rain sent the Myakka River to a record level at Myakka River State Park.
Also served
Spring Hill in Hernando County and Kissimmee in Osceola County have their own pages. If your property is somewhere else in Florida, call us and we will tell you whether we can help.
Common questions
Do you serve my area?
We serve Hillsborough, Pinellas, Pasco, Manatee, Polk and Sarasota counties, plus Spring Hill in Hernando County and Kissimmee in Osceola County. The county and city pages list the communities and records for each area. If your town is not listed, call and tell us where the property is.
Do you have other offices?
No. Care Claims has one office, in Riverview. We do not have offices in Tampa, St. Petersburg, Bradenton, Sarasota, Lakeland or any other city we serve. All six counties, Spring Hill and Kissimmee are served from Riverview.
How do visits work?
Most claims begin with a phone call or message: we ask what happened, when, and what the insurer has said, and we look at your policy and photos. If a visit is needed, it takes place at the insured property once our team confirms it. Messages get a reply within one business day.
Can you help if my property is elsewhere in Florida?
Call us. We will ask where the property is, what happened and when, and then tell you plainly whether we can help with the claim. Do not delay notice to your insurer while you wait to speak with us, since the policy and Florida law set notice deadlines.
Our office
Care Claims, Riverview
Riverview, FLHelpful to have ready
- Your policy, if you have it
- The claim number and insurer letters
- Photos and any estimates or receipts
Start without them if you need to. Visits take place at the insured property after our team confirms them.
Your next step
Let’s look at your situation.
Start with what you know. We’ll help you work through the rest.
We review and reply within one business day. Do not wait to report damage or meet a policy deadline.