Privacy Policy updated 1.11.2025

# Privacy Policy - CHRIST LIVES FOREVER LLC- Dba: Care Claims (Referred to as Care Claims)

Care Claims is committed to protecting your privacy. This policy explains how we collect, use, and protect your information in accordance with insurance industry regulations and Florida state law.

Information We Collect

We collect personal information including:

- Name, address, phone number, and email

- Property details and documentation

- Insurance policy information

- Claim history and documentation

- Photos and videos of property damage

- Communication preferences

- Client feedback and correspondence

How We Use Your Information

Your information is used to:

- Process and manage insurance claims

- Communicate with insurance companies on your behalf

- Document property damage and loss

- Provide claim status updates

- Send service-related communications

- Improve our services

- Comply with legal and regulatory requirements

Information Sharing and Disclosure

We maintain strict confidentiality of your information and do not sell or rent personal data. However, we may share information with:

- Insurance companies (as required for claim processing)

- Licensed contractors (for damage assessment)

- Legal representatives (when necessary for claim support)

- Regulatory authorities (as required by law)

- Third-party service providers who assist in our operations

All third parties are bound by confidentiality agreements and must protect your information.

Data Security

We implement industry-standard security measures to protect your information, including:

- Encrypted data storage and transmission

- Secure file management systems

- Access controls and authentication

- Regular security assessments

- Employee privacy training

Your Rights and Choices

You have the right to:

- Access your personal information

- Request corrections to your data

- Opt out of promotional communications

- Request data deletion (subject to legal requirements)

- Receive a copy of your claim documentation

Communication Preferences

We send important claim-related updates via email, phone, and SMS. You may opt out of promotional communications by:

- Replying STOP to SMS messages

- Following unsubscribe instructions in emails

- Contacting our office directly

Standard message and data rates may apply for SMS communications.

Data Retention

We retain your information for:

- The duration of the claims process

- Required legal retention periods

- Compliance with insurance regulations

- Protection against potential future claims

Policy Updates

We may update this privacy policy periodically. Changes will be:

- Posted on our website

- Communicated via email for significant updates

- Available upon request

Contact Information

For questions about this privacy policy or to exercise your privacy rights, contact Care Claims at:

(352) 782-2617

Email: [email protected]

Last Updated: 1/11/2025