FL DFS Licensed Firm #G114979  ·  Serving Lakeland & Polk County  ·  Open 24/7  ·  (352) 782-2617
Care Claims Adjusting - Florida Licensed Public Adjuster
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PUBLIC ADJUSTER IN LAKELAND, FL

Lakeland's Trusted Public Adjusting Firm

Lakeland sits in the I-4 corridor between Tampa and Orlando, where Central Florida's unique storm exposure, sinkhole activity, and lake-adjacent flooding put properties at constant risk. When your carrier sends their adjuster to minimize your payout, you need a licensed advocate who knows Polk County's building codes, carrier tactics, and every angle of your claim.

Local Expertise Matters

Why Lakeland Homeowners Need a Public Adjuster

Lakeland occupies a unique position in Florida's storm geography. Situated along the I-4 corridor between Tampa Bay and Orlando, the city sits at a crossroads for both Gulf and Atlantic hurricane tracks. This dual exposure means Lakeland properties face wind damage from storms approaching from either coast — a risk profile that many Central Florida homeowners underestimate until they are staring at a stripped roof or flooded living room.

Beyond hurricanes, Polk County ranks among Florida's highest-risk areas for sinkhole activity. The karst limestone geology beneath Lakeland creates ground instability that can appear without warning — cracking foundations, shifting walls, and collapsing driveways. Carriers operating in the area, including Citizens, Heritage, Universal, Florida Peninsula, and American Integrity, frequently dispute sinkhole claims or classify damage as "cosmetic" to avoid full payouts. Without expert documentation and a licensed advocate, Lakeland homeowners often settle for a fraction of what their policy actually covers.

Lakeland's chain of lakes — from Lake Hollingsworth to Lake Parker and Lake Mirror — creates additional flood exposure that affects properties across the city. Heavy rainfall events during Florida's wet season push water levels beyond retention capacity, driving intrusion into homes in Lakeland Highlands, South Lakeland, and the neighborhoods bordering downtown. Older historic properties near the downtown core face compounding risks: aging roof systems, outdated plumbing, and construction materials that amplify storm and water damage. Meanwhile, the rapid suburban growth fueled by Tampa Bay spillover is producing neighborhoods of new construction with builder-grade roofing and windows that have yet to face their first serious storm season.

A licensed public adjuster levels the playing field. Care Claims adjusters know Lakeland's building codes, understand Polk County permitting requirements, and have negotiated hundreds of claims against every major carrier operating in the area. We document damage the carrier's adjuster missed — including sinkhole indicators, lake-related water intrusion, and tornado-driven debris impact — prepare professional estimates using the same Xactimate software carriers use, and negotiate face-to-face until your settlement reflects the true cost of restoring your property.

What We Handle

Services We Handle in Lakeland

From hurricane aftermath to sinkhole damage and denied claims, our licensed adjusters manage every damage type Lakeland properties face.

Hurricane & Wind Damage

Roof blow-off, shingle loss, structural failures, and wind-driven rain intrusion from Lakeland's dual Gulf and Atlantic hurricane exposure along the I-4 corridor.

Water Damage & Pipe Bursts

Plumbing failures, appliance leaks, roof leaks, and lake-adjacent flooding that leads to structural deterioration and mold growth in Lakeland homes.

Roof Damage Claims

Missing shingles, tile damage, flashing failures, and underlayment deterioration from wind, hail, and aging in Lakeland's severe storm climate.

Sinkhole Damage

Polk County is one of Florida's highest-risk sinkhole areas. We document foundation cracking, ground subsidence, structural shifts, and coordinate geotechnical evidence.

Fire & Smoke Damage

Structural fire damage, smoke penetration, soot contamination, and contents losses documented for maximum recovery in Lakeland properties.

Mold Damage Claims

Central Florida's humidity and Lakeland's lake proximity accelerate mold growth after water events. We document timelines and causation to prove covered loss.

Denied & Underpaid Claims

Carrier denials are common in Lakeland, not final. We overturn wrongful denials through evidence-based appeals and aggressive re-documentation.

Commercial Property Claims

Multi-unit properties, retail spaces, offices, and warehouses across Lakeland and Polk County. Business interruption, loss of rents, and inventory losses.

$47M+ Recovered for Clients
3.2x Average Increase
5.0 Stars, 40+ Reviews
24/7 Availability
Our Process

How We Work in Lakeland

Four clear steps from damage discovery to settlement. No hidden steps, no surprises.

1

Free Damage Assessment

We inspect your Lakeland property, photograph every detail, and assess claim viability within 48 hours. No cost, no obligation.

2

Full Documentation Build

Our team compiles evidence, estimates, and supporting materials. Everything uploads to Eden, your secure claims portal with real-time tracking.

3

Carrier Negotiation

We handle all carrier interactions — meetings, appeals, demand letters. You review offers through Eden; we push for maximum settlement.

4

Settlement & Recovery

Once approved, funds flow to you. We take our fee only from the settlement, and you get a final report documenting the entire process.

Common Questions

Lakeland Public Adjuster FAQ

What is a public adjuster?

A public adjuster is a licensed insurance professional who represents policyholders — not insurance companies — in property damage claims. In Lakeland, Care Claims public adjusters inspect your damage, document every detail, prepare professional estimates, and negotiate directly with your insurance carrier to maximize your settlement. Unlike your carrier's adjuster who works for the insurance company, a public adjuster works exclusively for you.

How much does a public adjuster cost in Lakeland?

Care Claims works on a contingency-fee basis of 10-20% of the settlement amount. There are zero upfront costs. If we don't recover money for your Lakeland property claim, you don't pay. This fee structure is regulated by the Florida Department of Financial Services and ensures our interests are fully aligned with yours — we only get paid when you get paid.

Does Care Claims handle sinkhole damage claims in Lakeland?

Yes. Polk County is one of the highest-risk sinkhole areas in Florida, and Lakeland properties are particularly exposed. Care Claims adjusters are experienced in documenting sinkhole activity — foundation cracking, ground subsidence, structural shifts, and related damage. We work with geotechnical engineers and ground-penetrating radar specialists to build evidence packages that carriers cannot dismiss, ensuring your sinkhole claim receives proper evaluation and settlement.

How long does the insurance claim process take in Lakeland?

Simple property damage claims in Lakeland typically resolve in 30-60 days. More complex claims involving hurricane damage, sinkhole activity, large commercial losses, or carrier disputes can take 90-180 days. Care Claims pushes for speed at every stage without compromising settlement quality, and our Eden platform keeps you updated on every milestone so you always know where your claim stands.

Can a public adjuster help with a denied claim in Lakeland?

Yes. Claim denials are common in Lakeland, especially after major storms and for sinkhole-related losses when carriers look for reasons to reduce exposure. Care Claims specializes in overturning denied and underpaid claims through evidence-based appeals, re-inspections, and aggressive carrier negotiation. We review your denial letter, identify the weaknesses in the carrier's position, and build a documented case to reverse the decision. Our approval rate on represented claims is 92%.

What is the Eden Platform?

Eden is Care Claims' proprietary claims management platform that gives Lakeland policyholders real-time visibility into their claim. Through Eden, you can track damage documentation with timestamped photos, monitor negotiation milestones, view carrier responses, communicate directly with your adjuster via SMS and email, and review settlement offers — all from one secure portal. It replaces the guesswork and phone tag of traditional public adjusting with transparent, trackable progress.

Start Your Claim

Get Your Free Damage Report in Lakeland

Don't let your carrier dictate your settlement. Request your free Claim Readiness & Damage Recovery Report today. We'll inspect your Lakeland property, document every detail, and deliver a tactical assessment within 48-72 hours. No cost, no obligation.

Service Areas

We Also Serve

Care Claims provides licensed public adjusting services across Polk County, the Tampa Bay region, and all of Florida.