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White stucco home in the rain, with leafy branches on the driveway and a small blue roof tarp.

Your claim, handled by someone on your side.

A licensed Florida public adjuster deals with your insurance company for you.

Licensed Florida public adjusting firmHablamos español

Start your free review.

No obligation to hire us. We reply within one business day.

In an emergency, call 911 first.

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A single-story Florida home with a shingle roof and shuttered windows, its front yard and driveway covered in fallen oak branches after Hurricane Milton.

Hurricane Milton, Wimauma: first offer $4,003.57 → closed at $22,845.64

What Florida homeowners say

“Jonathan was amazing. He helped us through every step after Hurricane Milton! ... We were able to get all our repairs done with no money out of our pocket...”

Vanessa Y. · April 2025 · Google review

“Jonathan, stood up for us when the insurance company tried to settle for the minimum they could do. Thank you!”

Michael Q. · Google review

Claims we handle

A stucco home with closed shutters and a fallen palm frond on the path.Hurricane and windA water stain on a white kitchen ceiling beside a closet.Water damageA white stucco home with a small patch of missing roof shingles.Roof damageGray smoke marks on a cream wall above a pale tiled backsplash.Fire, mold and more

Three steps, and you stay in control.

  1. Tell us what happened

    A free review. We explain your options and our fee before you decide.

  2. We document the claim

    If you hire us, we inspect, review the policy and build the evidence.

  3. We deal with the insurer

    We negotiate. You see every offer and decide whether to accept it.

Our process in detail

You should never have to call to find out where your claim is.

Every client gets their own login to a private claim portal. Open it any time to see where your claim stands, what comes next, and anything we need from you.

  • Every step, from reported to paid. It moves as your claim does.
  • Send photos, receipts and invoices from your phone. They go straight into your claim file.
  • Ask a question at any hour. You get a clear answer about your claim, in plain English.
  • Your contractor stays in the loop through their own portal, so you are not the go-between.
The Care Claims client portal on a phone: the claim's address, insurance company and claim number, and its steps from claim reported to payments, with negotiation marked as now
Payments card from the portal: first payment, actual cash value, $28,142.50, deposited

You will know the fee before you sign.

  • $0

    Initial review. No obligation to hire us.

  • 10%

    Florida’s maximum fee on claim payments made during the first year after a Governor-declared state of emergency, for claims from that emergency.

  • 20%

    Florida’s maximum for other claims, and for emergency claims after that first year. Reopened or supplemental claims: up to 20% of the new payment.

These caps are set by Florida law for residential and condo unit owner policies, and are a percentage of the claim payment. If you choose representation, our fee and how it is calculated are explained in a written agreement before you sign.

Who you will work with

A Riverview firm, and a licensed adjuster you can name.

Care Claims was founded by Jonathan Cimadevilla to give Florida property owners a clear, capable advocate through the insurance claim. You get updates in plain language, and you make the decisions on your claim.

Jonathan Cimadevilla · Florida public adjuster license W786531 · Firm license #G114979

Meet Care Claims

Prefer to talk first?

Call

(352) 782-2617

English and Spanish. We reply within one business day.

30-minute video call

Talk with an adjuster on Google Meet.

Request a video call

Questions before you get started?

What is a public adjuster?

A public adjuster is a licensed insurance professional who represents you, the policyholder, in a property damage claim. We inspect damage, prepare the claim, and communicate with your insurer. We do not sell insurance or provide legal advice.

Can I talk to you before I file a claim?

Yes. A free conversation can help you understand what information to gather and whether a closer review makes sense. Do not delay any notice required by your policy while waiting for an appointment.

What does it cost to work with Care Claims?

The initial claim review is free. If you choose representation, the fee and how it is calculated are explained in a written agreement before you sign, subject to Florida law. Read about public adjuster fees.

Can you help with a denied or underpaid claim?

We can review the decision, your policy, and the available evidence. Some claims may warrant additional documentation or further review. No outcome can be promised; coverage, deadlines, and the facts of your loss matter.

Do you help Spanish-speaking homeowners?

Yes. You can explore our guides in Spanish and request a conversation in your preferred language. Use the language link at the top of any page to switch.