How Care Claims works: dedicated strategist, ClaimPilot real-time platform, and a 4-step process from free inspection to settlement. FL DFS Firm #G114979.
Insurance carriers staff call centers with adjusters who've never walked your roof. We assign you a dedicated public adjuster — a Florida-licensed professional who inspects your property in person, builds your evidence package, and negotiates face-to-face with carrier reps.
This isn't a 1-800 number. This is a strategist who knows Florida building codes, understands every carrier denial playbook, and won't stop until your policy pays what it owes.
Behind your adjuster, the ClaimPilot platform tracks every photo, estimate, and deadline. You see the same operational view we do: damage inventory, document status, negotiation timeline, and next actions. No surprises. No black box. Just transparent progress from inspection to settlement.
Most public adjusting firms run on spreadsheets and voicemail. ClaimPilot is our proprietary claims management platform — purpose-built to give you the same real-time operational view your adjuster uses.
✗Call your adjuster, leave a voicemail, wait ✗Wonder if documents were received ✗No idea where your claim stands ✗Missed deadlines cost you money
Live dashboard — check anytime Upload confirmations and status tracking Every milestone visible in real time Automated alerts before every deadline Real-Time Claim Dashboard Live status on every milestone, inspection, and carrier response — accessible 24/7 from any device. Photo-First.
Most firms go silent after the handshake. We built an automated follow-up engine into our workflow so you hear from us at every critical milestone — not just when we need a signature.
A clear, calm process from first call to final settlement. Every step is handled for you, and you're kept informed throughout.
Request your Claim Readiness Report. We inspect your property, photograph every detail, and assess claim viability within 48 hours. No cost, no obligation. 02
Our team compiles evidence, estimates, and supporting materials. Everything uploads to ClaimPilot, your secure claims portal with real-time status tracking. 03
We handle all carrier interactions — meetings, appeals, demand letters. You review offers through ClaimPilot while we push for fair settlement. 04
Once approved, funds flow to you. We take our fee only from the settlement, and you get a final report documenting the entire process. What Happens at Each Stage
Call (352) 782-2617 or submit the online form. We respond within 5 minutes during business hours with a confirmation via SMS and email. Your dedicated adjuster is assigned immediately.
Your adjuster arrives within 48 hours. We inspect every surface, photograph damage from multiple angles, measure affected areas, and note pre-existing conditions to separate them from the claim. You receive a pre-inspection prep checklist beforehand.
Within 72 hours of inspection, you receive your free report: comprehensive damage inventory, estimated recovery range, coverage analysis, and a clear action plan. This report is your decision-making foundation.
Once engaged, we file your Letter of Representation with the carrier. From this point, all carrier communications flow through Care Claims. You get ClaimPilot portal access and your claim dashboard goes live.
Our team compiles the full evidence package: photos, measurements, moisture readings, contractor estimates, code compliance documentation, and any third-party expert reports. Everything uploads to ClaimPilot in real time.
We present the evidence package to your carrier and begin negotiation. You track every offer, counter-offer, and carrier response through ClaimPilot. We push aggressively until the settlement reflects the full value of your loss. Once approved.
Free Inspection • No Upfront Costs • FL DFS Licensed #G114979
Tell us about your damage. A licensed Florida public adjuster reviews your claim and gets back to you fast. We handle the carrier to secure the settlement you deserve.
FL DFS Licensed Firm #G114979 • BBB A+ • $47M+ Recovered
FREE • NO OBLIGATION
Tell us about your damage. A licensed Florida public adjuster reviews your claim and gets back to you fast. We handle the carrier to secure the settlement you deserve.
FL DFS Licensed Firm #G114979 • BBB A+ • $47M+ Recovered
