Four Pillars of Claims Mastery
Every module is grounded in real Florida claims experience, not theory from a textbook.
Florida Insurance Law
SB 2-A, statutes, deadlines, policy language. Understand the legal framework that governs every claim in the state.
Damage Assessment
Roof, water, fire, mold, and hurricane documentation techniques used by experienced field adjusters.
Carrier Negotiation
Tactics for every major FL carrier, demand letter templates, and appraisal strategies that maximize recovery.
Claims Technology
ClaimPilot platform mastery, Xactimate basics, and AI tools that give you an edge in every negotiation.
8 Modules. 72 Lessons. Zero Fluff.
Each module builds on the last, taking you from fundamentals to advanced strategies used by top-producing adjusters.
Florida Claims Fundamentals
The regulatory landscape, licensing requirements, SB 2-A impact, key statutes, and the anatomy of a Florida property claim from first notice to settlement.
Property Damage Documentation
Photo protocols, moisture mapping, thermal imaging, drone inspection, and field documentation standards that hold up in appraisal and litigation.
Policy Analysis & Coverage
Decoding HO-3, HO-6, DP-3, and commercial policies. Exclusions, endorsements, coverage triggers, and matching strategies for Florida carriers.
Carrier Strategy & Negotiation
Carrier-specific playbooks, demand letter frameworks, statutory violation identification, appraisal invocation, and DFS complaint leverage.
Xactimate & Estimating
Xactimate interface, line-item mastery, sketch tools, pricing databases, supplement writing, and common carrier pushback on estimates.
ClaimPilot Platform Mastery
Claim intake workflow, document management, AI-powered analysis, timeline tracking, carrier communication templates, and dashboard analytics.
Field Operations & Canvassing
Door-to-door strategy, storm chasing protocols, homeowner communication, compliance with FL solicitation laws, and team management.
Advanced Topics
Commercial property claims, condo and HOA complexities, denied claim appeals, bad faith indicators, and large-loss documentation for six-figure recoveries.
Built for Real Learning
Not another passive video library. Doctrine is an active learning system designed to build competence you can use in the field.
Video Lessons
Concise, practitioner-led walkthroughs of every concept and technique.
Written Guides
Deep-dive reference materials you can search, highlight, and revisit anytime.
Interactive Quizzes
Test your knowledge after every module with scenario-based questions.
Case Studies
Real claim breakdowns showing strategy, documentation, and negotiation outcomes.
Built Into ClaimPilot
Learn while you work. Doctrine lives inside the platform, accessible during live claims.
Join Doctrine Today
Whether you're a new adjuster building your foundation or a veteran sharpening your edge, Doctrine gives you the knowledge system that Florida's top-producing adjusters use every day.