01
Know what is documented
Ask your adjuster which photos, estimates, and policy documents are in the file—and what is still needed.
ClaimPilot
The claim is complex.
The conversation shouldn’t be.
ClaimPilot is the name of Care Claims’ claim management platform. The purpose is simple: help our team keep the record organized and make the next conversation more useful.
Your claim record
Stay informed at each step.
02
Know what happens next
Understand whether the next action belongs to you, the adjuster, the insurer, or another professional.
03
Know who to contact
Your claim deserves a direct conversation. Ask our team about the communication and document-sharing options available for your file.
Technology supports the work.
Your adjuster owns the conversation.
Software does not determine your insurance coverage or promise a settlement. The policy, the evidence, and the claim process still matter. We help you understand those details and the choices in front of you.
Explore our processYOUR NEXT STEP
Let’s look at your situation.
Start with what you know. We’ll help you work through the rest.
We review and reply within one business day. Do not wait to report damage or meet a policy deadline.